Frequently Asked Questions


What should I do if I can't go to the agency to pick up the car? (Is it possible to benefit from the delivered service?)
Our agency offers you the free delivered service in the city of Agadir as well as any location of your choice (airport, hotel, residence, etc.) within a radius of 25 km from the city of Agadir.
What are the advantages of booking with Prestige Rent?
Our website guarantees the possibility of making your reservation in real-time concerning the verification and blocking of the vehicle. You can also benefit from price promotions during certain periods and according to the general conditions of our agency. Is it possible to rent extras? (accessories: GPS, baby seat, roof rack, etc.)
It is now entirely possible to reserve accessories on our website. You can check the availability of the desired equipment with our agency by email or phone.
Can someone else drive the rental vehicle?
The only person authorized to drive the rental vehicle is the one listed on the rental agreement and covered by Prestige Rent insurance. If other people wish to drive the rented car, they must present their driver's license when the vehicle is delivered.
What should I do in case of breakdown or accident?
The agents of Prestige Rent Agadir, responsible for the assistance service, are at your disposal 24/7; please contact them in case of breakdown or accident at the number displayed on your rental agreement.
You just need to contact us in case of breakdown or accident. We will guide you to solve the problem (whether it is repair or drafting of the accident report, police report...) or to have a replacement vehicle.
Regarding the drafting of the accident report, please note that a small percentage is covered by the tenant in case of an accident. Also, please never abandon the vehicle. In any case, make sure of its safety and security. You are also required to return the car to the agency's premises.
What is the minimum age to rent a car?
The person who wishes to rent a car must be at least 21 years old and possess a driver's license dated more than one year. Indeed, these conditions vary depending on the category of the rented vehicle.
What documents must be presented?

You must, mandatory, present a driver's license in your name, issued in your country of residence, and valid in Morocco. Your identification (passport) and your credit card are also required.

Will the deposit be debited from my credit card when the vehicle is delivered?

Prestige Rent Agadir does not debit the deposit amount. In return, the agency requires a pre-authorization payment based on the deposit for the rented vehicle.

Is there a mileage limit not to exceed?

With Prestige Rent Agadir, you will always benefit from rates that include unlimited mileage. This advantageous offer will allow you to tour Morocco without worrying about counting the kilometers traveled. However, please respect safety and rest measures.

Do I need to inspect the car before departure?

Yes, you are required to do so by filling out, with our agents, a report on the condition of the car. Furthermore, the tenant may proceed with a test, not exceeding 10 km, to ensure the condition of the vehicle. Exceeding this distance means that the person who rented the car accepts it and finds it in good condition.